Privacy Policy

1. Introduction

Health Discovery Medical Center LLC ("we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard information you provide when you visit our website (healthdiscoverymedicalcenter.com) or contact us about our healthcare services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide Directly

• Name, email address, and other contact details submitted through our contact or appointment request form
• Health and medical inquiry information you voluntarily share
• Communications you send to us by email or form submission
• SMS/text message opt-in consent status, if you choose to provide it

Information Collected Automatically

• IP address and general geographic location
• Browser type and operating system
• Pages visited, time spent, and referral URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to appointment requests and inquiries
• Schedule and confirm appointments with you
• Send health information, appointment reminders, and updates relevant to your care
• Send SMS/text messages if you have expressly opted in (see Section 7)
• Improve our website and services
• Comply with applicable laws, including HIPAA
• Protect against fraud and unauthorized use

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., email systems, appointment scheduling), under strict confidentiality obligations
• Healthcare Partners: Specialist providers or labs for the purpose of coordinating your care, in accordance with HIPAA
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, sale, or acquisition of our business

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure access controls, and regular security reviews. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and exercise caution when sharing sensitive health information online.

6. HIPAA Compliance

As a healthcare provider, Health Discovery Medical Center LLC is subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected in the course of providing medical care is handled in accordance with our HIPAA Notice of Privacy Practices, which is provided to patients separately. The website contact form is not a HIPAA-secure communication channel; please do not submit sensitive medical records or PHI through the contact form.

7. SMS & Text Message Communications

If you have expressly opted in to receive SMS/text messages from Health Discovery Medical Center LLC, the following terms apply:

• We may send you recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our health and medical services, sent using an automated telephone dialing system (ATDS).
• Message frequency varies; you may receive up to 4 messages per month.
• Message and data rates may apply, depending on your carrier and plan.
• To opt out of SMS messages at any time, Reply STOP to any message you receive from us. You will receive a final confirmation message and no further SMS messages will be sent.
• For assistance, Reply HELP to any message, or contact us at alex@healthdiscoverymedicalcenter.com.
• Consent is NOT a condition of purchase or receipt of healthcare services.
• SMS opt-in data and consent information will not be shared with any third parties for marketing or promotional purposes.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though some site features may not function properly without them. We do not currently respond to "Do Not Track" browser signals.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw SMS consent at any time by sending Reply STOP to any SMS from us

To exercise any of these rights, contact us at alex@healthdiscoverymedicalcenter.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Health Discovery Medical Center LLC
5881 NW 151 ST STE 203, Miami Lakes, FL 33014
Email: alex@healthdiscoverymedicalcenter.com